FREQUENTLY ASKED QUESTIONS
How do I know that Exceptional Services Agency is the right consulting agency for me?
We work with our clients on strategic planning, problem solving, structure, management, operations and help develop business skills and knowledge. These topics range from designing a business model or marketing plan, to determining which marketing techniques to use and how to use them. At Exceptional, we help our clients create success by focusing on personal development: time management, self-sabotaging behavior (like procrastination and distraction), finding clarity, decision making, and getting into action. When you begin with us, we hold you accountable. We help our clients find the answers from within themselves.
How do you customize your services for niche companies?
Everyone has preferred clients where they work with issues where they’re most comfortable, and people they have the best contacts with. So in that sense, everybody has a niche. The question is whether it’s intentional, and you use it to drive your business to the success you want. Niche-focused marketing is courting or attracting that type of client – so that’s how you’ll spend your time, energy and money. This doesn’t mean that you’ll stop taking all the other customers that call or walk in the door.
My company is struggling in a changing marketplace. Can you help us stay relevant?
The first step Exceptional Services Agency take is to understand your numbers. Review your business model and test it- review its effectiveness. We review where you're wasting money and begin making cuts. We focus on the your customers (the most important people)- what is their perception of your business? Why are they not buying? Create a buyer's persona to better understand them. Write your strategy and build it back up!
I would like to hire exceptional Services agency, but i don't have the budget.
We can work with ALMOST any budget. Once your business is operational, it's essential to plan and tightly manage its financial performance. When you're running a business, it's easy to get bogged down in day-to-day problems and forget the bigger picture. However, successful businesses invest time to determine value. Ask yourself, "How much value will this bring?" Your budget planning should include the following:
an outline of changes that you want to make to your business
potential changes to your market, customers and competition
your objectives and goals for the year
your key performance indicators
any issues or problems
any operational changes
information about your management and people
your financial performance and forecasts
details of investment in the business